If you’re juggling multiple appointments and trying to keep everything running smoothly, Microsoft Bookings will fast become your new BBF (Business Best Friend). In this blog post, I'm sharing a quick rundown of three essential features in Microsoft Bookings that will make your life easier - let's do this!

Personalised Email Reminders

Let’s be honest, we all need a little nudge sometimes—especially when it comes to appointments. Inside Microsoft Bookings, you can set up email reminders that go out to your clients and team members, exactly when you want them. You know, at the right time.

Whether you want to remind them a day before, an hour before, or even follow up a week after the appointment, the choice is yours. You can customise these emails to include any information you want want them to have seen or read before your appointment - like a link to a welcome video or a checklist to prepare for the meeting. It’s a simple way to keep everyone on track without adding more to your plate.

Automated Follow Up Emails

You know that feeling when you finish a meeting and immediately think, “I should really follow up on that”? And then you get back to the 1,000,000 other things that are waiting for you, and you just, sort of, forget that little follow up?

Microsoft Bookings takes care of it for you. I love that it lets you set up automatic follow-up emails to go out after your scheduled appointment ends, whether it’s a quick thank-you note, a request for a Google review, or a reminder about when the minutes and action items will be distributed. These emails are scheduled based on the actual appointment time, so your attendees get the follow-up love they need without you having to lift a finger. It’s all about working smarter, not harder.

Seamless integration across devices and browsers

Whether you’re a Mac user (hello my fruity friend! 🍏), a PC loyalist, or somewhere in between, Microsoft Bookings is on the job! It’s a web-based program, which means you can manage your bookings from any device or browser—no hiccups, no hassles. This flexibility ensures you’re always in control, whether you’re at your desk or on the go.

Like the sound of what Microsoft Bookings offers?

The great news is that you can get started without paying a cent more! It's already included in your Microsoft 365 subscription, so as long as you have an internet connection you can get started right now!

I love using Bookings for the reasons I've shared above and so much more! These features are really just the tip of the iceberg when it comes to what Microsoft Bookings can do for you. For a full walkthrough and more tips on how to streamline your workflow, check out my deeper dive video on my YouTube channel here.

And as always, if you’ve got any questions or need a hand, I’m just a message away.